
„With IMPACT into the future”
Aim of the project:
The aim of the project is to improve the sales competencies and interpersonal skills of employees in micro and small enterprises in the Opole province.
Project areas:
Training with the Single Sales System IMPACT (4 days = 32h):
– the differences between the customer’s needs and desires,
-choosing the right customer,
– preparing for the conversation,
– relationship modelling (explanations, knowledge and using skills),
– the customer’s needs (techniques to develop effective questions),
– adaptation of relationship (the difference between traditional presentation-based sales and purpose –based,
– closing sales,
– transactions (how to ask for the order, strengthen and finalize the arrangements),
– work-based case studies,
– emotional intelligence in sales.
Implementation coaching:
– strengthening implementation, knowledge and skills acquired during the training,
– setting sales targets,
– implementation of skills associated with successive stages of the Single System of IMPACT.
Implementation coaching is delivered via the internet and group meetings.
Participants:
You can take part in the project if:
– you are a sole trader, employer or employee of a micro or small enterprise in the food, chemical, metallurgy, construction or wood services in the Opole province
– you work under a contract of employment having completed at least secondary education.
Recruitment:
Priority will be given to women and businesses trading outside Opole.
Project Office:
Opening hours: 10.00-18.00
45-368 Opole, ul. Ozimska 63A
Tel .: 518 250 400
e-mail: info@bizneslingua.pl
Project Implementer
FPL Sp. z oo with its headquarters in /Łódź, ul. Piramowicza 9; tel .: (42) 6 300 900
Location and training dates:
The project provides 32 hours of training in a cycle of 8 hours a day, 4 days a week. Training will be organized in Opole and Krapkowice from March 2012 to April 2013.
The cost of training
The training is covered by de minimis aid – which means that 100% of this project is funded
Documents required from the employer:
– Terms and conditions of participating in the project Download Word Download Pdf
Appendix No. 1- Company’s qualification questionnaire Download Word Download Pdf
Appendix No. 2- A copy of the KRS / records of the business being registered – certified as a true copy (not older than 3 months from the date when the agreement was signed)
Appendix No. 3- Statement of the company’s eligibility Download Word Download Pdf
Appendix No. 4- de minimis statement Download Word Download Pdf
Appendix No. 5- Information form for application for de minimis aid annexed to the Council of Ministers Download Word Download Pdf
Appendix No. 7- Entrepreneur statement of worker’s eligibility Download Word Download Pdf
Appendix No. 9- Agreement of participation in training project Download Word Download Pdf
Documents required from the worker:
App. No. 6- Appointed worker’s qualification questionnaire Download Word Download Pdf
App. No. 8- Participant’s data protection statement Download Word Download Pdf




